We at Ways & Means Technology Private Limited understand that in order to achieve the vision we have for any of our project, efficient communication is very important throughout the product development phase and even afterwards.
Once client specify their business requirements and project-plan to us then we start preparing Software Requirement Specification document along with DFD & Mock up designs and share the documents with client along with ETA.
After the project agreement, we discuss project deliverables, project scope, timeline, payment milestones with the client. We provide our client a direct point of communication with the project manager if there is any query during the execution phase and team members who are going to be involved throughout.
Communication is the parameter for successful execution of any project and to avoid any kind of miscommunication we maintain a single point of contacts for effective interaction. we can be reached through various communicative media such as phone or Skype. You may even contact us by sending mail or leave a message on the mail ids provided on our website. Our average mail response time is 4 business hours.
From the beginning, we prepare and exchange the documents of the project with the client and uphold that with the concerned project teammates, Manager and developers.
We use project management tools like Jira, Github, WM project management portal to manage all the communication and updates in one place among client, PM and team members.
We always sign NDA with the client as client’s project details and information are extremely sensitive and his property. All team members working at WM are bound to be keeping the information within office, not breaching any privacy policies.
We provide regular updates about the work as it maintain the quality of the work. We schedule regular meetings, providing update over mails or messengers according to the client convenience.
We always mention everything on documents as to keep project status up to date. We maintain meeting minutes to consolidate client feedback, team meetings to ensure easy sharing and references.
We share status report with the client after each development phase so that client will be in loop what has been developed and what need to be developed. We always believe taking regular feedback from the client.
Once the project gets completed, we share regular built with client and exchange the feedbacks. We provide flexibility to the client that if any changes they think are necessary for the betterment of the overall project we process the changes. After approval of the project, we submit final deliverables to the client.
After the deployment, we provide 3months free bug removal support. Client can contact us via emails, Messengers, help tickets. Our support ticket team replies to the client within 4 business hours.
Our main policy is 100% client satisfaction. We will provide you a 100% working final product, 100% bug free and fully tested. You will not be having any hindrance as far as communication is concerned as we have our 24*7 customer support.
Hear And Read Success Stories Straight From Our Client.
Our technology incubation unit, we call it WM Innovation Lab is our research lab where weEXPLORE latest technology updates, we BRAINSTORM best standards, we DISCOVER best methodologies, we INNOVATE new products, we CREATE best solutions.
This helps us get the best solutions to the clients in minimum time frame. We have a dedicated team of senior developers for our lab.
